Dental practices
It answers every phone call, text message and web chat around the clock, then books, reschedules and confirms appointments straight into your schedule. Your front desk finally gets to focus on the patient standing right in front of them.
Dental practice · Text
online · 8:47 p.m.
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At ten in the morning your front desk is checking in a patient, taking a payment and watching a second line ring. Something has to give, and it is almost always the phone. An AI receptionist picks up every line at the same time, with no hold music and no queue, and answers the web chat and the text thread while it does it. Nobody hangs up on your practice.
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The agent checks real availability, offers the openings that fit the appointment type and books the visit while the patient is still on the phone or in the chat. Reschedules and cancellations work the same way, with no callback and no voicemail tag. Your team stops chasing one hygiene appointment across three phone calls, and the schedule keeps filling long after the office lights are off.
Most no-shows are not deliberate: the patient simply forgets. The agent sends text reminders ahead of each appointment and asks for a confirmation the patient can answer with one word. If someone says they cannot make it, the slot is released early enough to offer to the next person on your waitlist. The chair stays booked instead of sitting empty on a Tuesday afternoon.
Your office closes. Toothaches, coverage questions and appointment requests do not. The agent answers by voice and by text at two in the morning, on Saturdays and over holidays, when the only alternative is a voicemail box nobody checks until Monday. Every conversation is captured and summarized, so your team arrives to a schedule that is already filled in rather than a queue of callbacks.
Patients reach your practice however they prefer: a call to the main line, a text to that same number, the chat widget on your website. Instead of three tools and three inboxes, one agent handles all of them and keeps a single conversation going as the patient moves between channels. Instagram DMs and WhatsApp are available too. Same voice, same scripts, same schedule behind every channel.
You should not have to change how the practice runs. If your system exposes an API or accepts webhooks, your agent can be connected to it, including platforms like Dentrix, Open Dental and Weave. Google Calendar, HubSpot and 600+ apps connect through workflows. These are connections we build and scope with you, not preinstalled native plug-ins, so we confirm what your specific setup allows before anything goes live.
"Do you take my insurance?" is the question that stops a front desk cold. The agent answers from the list of plans you configure, explains what a new patient visit includes and collects the carrier, member ID and group number up front so your team can verify coverage before the patient walks in. New patients get an answer in the moment they are deciding, which is when they actually book.
You decide what the agent asks for, what it records and where that information goes. Flows are configured by your practice, following your own privacy policies and the consent language you already use with patients. Every conversation is logged, so you can review exactly what was said and captured and adjust the script. If a detail is not something you want taken over the phone, the agent never asks for it.
An AI agent actually answering customers, without stitching tools together.
Set up your agent from a conversation, no technical screens.
Calendars, CRMs and spreadsheets connected in minutes.
WhatsApp, voice, email and Instagram with shared context.
Reply after hours without hiring more staff.
The agent, channel by channel
See how many calls, texts and appointments you can stop losing with an agent that works 24/7. Build your first agent free, no card required, and paid plans start at €79 per month.
You can build your first agent free, with no credit card. Paid plans are Starter at €79 per month and Growth at €297 per month, with Enterprise priced on request; the difference is conversation volume, channels and integrations. Most single-location practices start on Starter and move up as the agent takes on more of the front desk.
It depends on your practice, your patient mix and how many no-shows you have today, so we will not quote you a number we cannot stand behind. What reliably helps is the mechanics: text reminders and one-reply confirmations before every appointment cut the "I forgot" cancellations, and slots that are released early go back to your waitlist. Industry estimates for dental no-show rates vary widely and are general context only, never a SignalCore result; the only way to know your own number is to run it on your own schedule.
SignalCore connects to other systems through APIs and webhooks, so platforms like Dentrix, Open Dental or Weave can be connected when they expose an API or accept webhooks. These are connections we build with you rather than verified native plug-ins, so we check what your specific system and license allow before setup. Google Calendar, HubSpot and 600+ apps are supported through workflows.
Yes. The agent sends SMS reminders ahead of each appointment and asks the patient to confirm with a single reply; if they cannot come, the slot is freed early enough to offer to someone else. It can also send pre-appointment instructions for specific procedures. WhatsApp is available as well, although in the US most patients answer on text.
Yes, it runs 24/7. Calls, texts and web chats are answered at night, on weekends and over holidays, when the alternative is a voicemail box. Patients can book, reschedule or ask a question at any hour, and your team finds everything logged and already on the schedule in the morning.
You control what data the agent collects and how it is handled. Your practice configures the flows according to its own privacy policies, so the agent only asks for and keeps what you have decided it should. SignalCore does not claim HIPAA compliance or any certification, so keep clinical records in the systems you already use for them and limit what the agent asks for. Conversations are logged so you can review exactly what was captured.
SignalCore is a no-code platform, so there is nothing to program. A basic setup covering your phone line, text and website chat is usually ready in a few days; connecting a practice management system takes longer, depending on what its API allows. We work through it with you so the agent sounds like your practice from the first call.
It is not a replacement for your team, it is coverage a hire cannot give you. One person cannot answer three lines, a text thread and the web chat at ten in the morning while checking in a patient, and no front-desk hire covers nights and weekends. The agent takes the repetitive work (booking, confirming, reminding, answering the same questions) so your staff can look up at the person standing in front of them.
You define what counts as an emergency and exactly what should happen next. The agent recognizes calls describing severe pain, swelling, bleeding or a knocked-out tooth, prioritizes them, gives the basic instructions you have scripted and routes the patient to your on-call provider or the first available slot. It does not diagnose; it follows your protocol and escalates.
Yes. One agent can cover multiple locations, providers and schedules, routing each patient to the right office and the right chair based on the rules you set. Group practices and DSOs keep shared scripts and standards across the organization while each location keeps its own hours, providers and availability.
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