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Update

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Another agent answers it, or it behaves otherwise (only the settings sent change).

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

channel_idstringRequired

Headers

SignalCore-OrgstringOptional

Request

This endpoint expects an object.
agent_idstring or nullOptional
settingsobject or nullOptional

Only what is sent changes; null clears what may be none (filter, hours, away_message, auto_release_after_h, instructions, window_template).

Response

Successful Response
idstring
agent_idstring
kindenum
Allowed values:
providerstring
namestring
external_idstring
addressstring or null
outboundboolean
statusenum
Allowed values:
detailstring or null
settingsobject
created_atdatetime
webobject or nullOptional

A web channel as its panel shows it: the key the snippet carries, the sites, the look.

Errors

422
Channels Update Request Unprocessable Entity Error